Jaydee Posted June 29 Share Posted June 29 (edited) Every time I try to sign into AC since that password change last year I alway get directed to this Microsoft site. I can get into the travel site no problems Can anyone post the link to get into AC so I, as a retired employee , can check pension info etc etc? Thanks Edited June 29 by Jaydee Link to comment Share on other sites More sharing options...
Specs Posted June 29 Share Posted June 29 Do you have the Authenticator App installed on your phone? Link to comment Share on other sites More sharing options...
Innuendo Posted June 29 Share Posted June 29 I received an E-Mail this morning outlining how to access your Pension Statement on line. I wont post it here but they the posted a number if you need assistance, Toll-free at 1-855-354-6944, between 8:00 a.m. and 6:00 p.m., Eastern time, Mon -Fri. Link to comment Share on other sites More sharing options...
Jaydee Posted June 30 Author Share Posted June 30 1 hour ago, Innuendo said: I received an E-Mail this morning outlining how to access your Pension Statement on line. I wont post it here but they the posted a number if you need assistance, Toll-free at 1-855-354-6944, between 8:00 a.m. and 6:00 p.m., Eastern time, Mon -Fri. I got the same email, that’s how I got started down this rabbit hole. I will try that number Monday and see how it goes. 1 Link to comment Share on other sites More sharing options...
moeman Posted June 30 Share Posted June 30 The help line will get you set up quickly, but first install the Microsoft Authenticator app on your phone. 1 Link to comment Share on other sites More sharing options...
deicer Posted June 30 Share Posted June 30 The steps are: 1) Put in your old work email address, it will then prompt a phone call to your registered number to confirm your identity. 2) That takes you to the log in page where you then go through the 'old' sign in procedure. It is an extra step for security, it is annoying, but after the first time you do it, it is easy. Link to comment Share on other sites More sharing options...
Maverick Posted July 1 Share Posted July 1 I know how you feel! I'm on strike though. 1 Link to comment Share on other sites More sharing options...
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