In The News Posted December 13, 2021 Share Posted December 13, 2021 Incentivizing and engaging agents results in big leaps in performance and a subsequent rise in customer satisfaction, finds Frost & Sullivan SAN ANTONIO, Dec. 13, 2021 /PRNewswire/ -- The COVID-19 pandemic caused a temporary shift in investment priorities in the contact center. Millions...View the full article Link to comment Share on other sites More sharing options...
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