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Newman last won the day on January 17 2019

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  1. WestJet suffered through this during the switch to Sabre back in 2009. It was so bad they eventually contacted a temporary call center in India for help dealing with the calls. WestJet survived. AC should be in good shape. One of the key players in the WestJet debacle is now the CIO at Air Canada and she brought along some help! I’m sure they have great notes on what to do. ??
  2. On the plus side, 5 or 6 different people padded their resume with President or CEO titles thanks to Jetlines.
  3. Wow, time flies. I remember NWA taking delivery of a 747-400 sometime in the late 90's and flying it directly to YWG (was explained to me as some sort of tax strategy to land it out of country after taking delivery) and then operating it's first revenue flight in place of a DC9 for an 05:10 YWG-MSP departure. That flight was typically pretty light and this one only had 20-25 passengers. Pretty cool experience for those people! Barely 20 years later and that A/C is probably sitting in the bone yard!
  4. I'm sure it's not a priority A 14-year-long oil spill in the Gulf of Mexico verges on becoming one of the worst in U.S. history
  5. I usually figure out the new destinations when I log into Facebook and see a half dozen WestJet middle managers all posting selfies and checking in to places in the future city Last week, the good times were in Rome!
  6. As a manager new to WestJet working in airports, I met more pilots in my first week through grooming aircraft than I did in a decade of working at CP and AC where we were encouraged to keep to ourselves and in some cases catch the other guy doing things wrong (ie. Project Hawkeye, etc...). In the following years, those "grooming" relationships evolved personally and professionally. It opened the door for many of my new pilot friends to pop by my office and give me a heads up about things or pass along a nice compliment. It also helped me get some things done that required buy in from flight ops thanks to our relationships. None of us were being paid to do the grooming. All of us were "over qualified," "over educated" and deep enough into our careers to think we were too important to be grooming an aircraft, and yet as I look back on my time at WestJet, it was one of the most important and meaningful parts of my time there.
  7. I was a Station Attendant at CP 25 years ago. Loved it. 45 minute breaks between most turn arounds. Load factor around 70% most days on 100 seat 737's and 50 seat F-28's and the bags all seemed to be a nice and easy 20-25 lbs (except for the YVR-MNL connections which were huge and heavy. Bag room could usually go (unofficially of course) one or two bodies short, so we’d flip coins to see who could have extended break times playing cards in the lunch room. Loaded many C3 757's. Lots of bags but easy work. Simple onload/offloads, bags were pretty average sized. Lots of cargo space so no need to stack very efficiently. To top it off, the crews at AC used to pop over to our end of the terminal to drop off interline cnx (they'd wait until the connection flight had departed first before bringing the bags over) and laugh at how much harder we were working compared to them ? A few years back, I spent some time behind the scenes with the WestJet TAC (ramp) team. These people are as dedicated and hard working as I've ever seen. 5-10 minutes between flights. Load factors consistently in the 90% range on 130-160 seat 737's, bags that are mostly 40-45 lb hard shelled monstrosities. Pit space always at a premium so always packing pits with tremendous effort. Bag room is always going at 100% and crews head there on their 5-10 "breaks" in between flights to help out. it was nothing like the good ol' days I experienced. I'd honestly put these people head to head with anyone I worked with back in the day and they'd laugh at how easy we had it.
  8. $3 more per tank that I fill 45 times a year or $5 more per bag I check 3 times a year.
  9. One the the main people at WS involved in that indiscretion is now a President at AC so I guess some people have let water pass under that bridge!
  10. I liked Ferio as well. Was always fair, honest and supportive in my dealings. The Air Canada executive group is starting to look a little teal these days: Catherine Dyer Ferio Pugliese Duncan Bureau John Macleod
  11. Wait till the experts figure out that absolutely everything has an "inside threat."
  12. In the CP days, I seem to remember it being the opposite way. Excellent candidates couldn't get an interview for a Lead position because the collective agreement had some language about interviewing the 5 most senior applicants (again, going from memory) which in my station meant that the most junior of the 5 senior people had 15 years of seniority. I also seem to recall hearing of a big uproar in YYZ when a manager wouldn't hire from those 5 senior applicants.
  13. Normally don't start threads, but looked around and didn't see this posted yet. Former Air Canada Employees Allege Harassment Culture, Intimidation
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