dagger Posted November 25, 2004 Share Posted November 25, 2004 Flight out today, A320, full. Takes off 40 minutes because of a 20 minute wait for de-icing (didn't seem like Central Deicing had even half its positions open), and then 20 minutes for takeoff because everything is operating off one runway. Okay, it was a bit windy, and ATC isn't the GTAA's problem, but it all makes you wonder. Came back in on a widebody, 200 passengers, and the GTAA's magnificent boarding bridge stalls. You build a multi-billion-dollar terminal and the boarding bridge doesn't work. Anyway, the good news is that YUL still works marvellously well. Link to comment Share on other sites More sharing options...
Mitch Cronin Posted November 25, 2004 Share Posted November 25, 2004 Well, at least you can correctly identify the sources of those difficulties Dagger... You know, there would be others in that same situation who would have blamed the airline in each case. Link to comment Share on other sites More sharing options...
Guest MikePapaKilo Posted November 25, 2004 Share Posted November 25, 2004 [Okay, it was a bit windy, and ATC isn't the GTAA's problemQUOTE] You got that right. ATC's problem is the GTAA !! MPK Link to comment Share on other sites More sharing options...
Canus Chinookus Posted November 26, 2004 Share Posted November 26, 2004 I too was flying out of yyz this morning. All we needed was a quick spray and we'd be on our way(rhyme not intended:blink:) Even with no traffic in front of us, with almost no one in the deice area, it took 30 minutes of waiting to get a clearance to taxi across runway 33R because it was the active. 50 minutes after pushback we were finally airborne. All that for a little fuel frost and some trace ice on some parts of the leading edge. Thank you Toronto Ground, I found a way to reach into the depths of my soul to find the patience necessary to operate out of your wonderful airport. Link to comment Share on other sites More sharing options...
deicer Posted November 26, 2004 Share Posted November 26, 2004 Flight out today, A320, full. Takes off 40 minutes because of a 20 minute wait for de-icing (didn't seem like Central Deicing had even half its positions open), and then 20 minutes for takeoff because everything is operating off one runway. Okay, it was a bit windy, and ATC isn't the GTAA's problem, but it all makes you wonder. Came back in on a widebody, 200 passengers, and the GTAA's magnificent boarding bridge stalls. You build a multi-billion-dollar terminal and the boarding bridge doesn't work. Anyway, the good news is that YUL still works marvellously well. It's a good thing it hadn't snowed more than it had.... Then they would have felt really guilty having to look at the snow melters that were installed at T1 which they won't be able to use because they never looked at the operational restrictions and safety restrictions. More money spent uselessly. Iceman Link to comment Share on other sites More sharing options...
cp fa Posted November 26, 2004 Share Posted November 26, 2004 Well, at least you can correctly identify the sources of those difficulties Dagger... You know, there would be others in that same situation who would have blamed the airline in each case. No kidding. A couple of pilots I know recently received an earful from an irate passenger about how he was never going to fly this terrible airline again because the bus from the infield to the terminal was too slow! Link to comment Share on other sites More sharing options...
dagger Posted November 26, 2004 Author Share Posted November 26, 2004 It's a good thing it hadn't snowed more than it had.... Then they would have felt really guilty having to look at the snow melters that were installed at T1 which they won't be able to use because they never looked at the operational restrictions and safety restrictions. More money spent uselessly. Iceman Let's hear more about these snowmelters and why they can't be used! I want to keep an unofficial file on the GTAA. Link to comment Share on other sites More sharing options...
deicer Posted November 26, 2004 Share Posted November 26, 2004 Started out as a good idea to put snowmelters on several gates around the new terminal, but they didn't take into account that when they are in use, they would have to close those gates and some of the adjacent ones for the piling of the snow and the resultant steam clouds and safety issues. The "Tenant", already being strapped for space, kinda balked at the idea of closing gates, so the plan now is to move the snow to out of the way places, and then use the old mobile melters to deal with it there. Anybody with any operational sense would have seen this coming. But then again, isn't this the same outfit that built a CDF with only one way in, and one way out, and then had to rethink the plan and redo Tango taxiway??? Iceman Link to comment Share on other sites More sharing options...
Croc Dundee Posted November 26, 2004 Share Posted November 26, 2004 Well, at least you can correctly identify the sources of those difficulties Dagger... You know, there would be others in that same situation who would have blamed the airline in each case. That's why it is extremely important for the airline to inform the customers of what the delay is, why there is a delay and who is responsible. That inlcudes the pilots providing informative PA's for all the people on the aircraft. It is also essential for the airlines to work with their partners (the airports being one example) to ensure the customer has the best possible experience for their entire journey. There are things we can do to make sure the public directs their feedback to the appropriate organisations. Pass the cool-aid..... Link to comment Share on other sites More sharing options...
Guest acyyc Posted November 26, 2004 Share Posted November 26, 2004 That's why it is extremely important for the airline to inform the customers of what the delay is, why there is a delay and who is responsible. That inlcudes the pilots providing informative PA's for all the people on the aircraft. It is also essential for the airlines to work with their partners (the airports being one example) to ensure the customer has the best possible experience for their entire journey. There are things we can do to make sure the public directs their feedback to the appropriate organisations. Pass the cool-aid..... I don't think it really matters how many times you explain what the delay or problem is. Alot of people still blame it on the airline. Also, its tough to work with the airports when they only have one airline in their head. YYC for example. We were trained on the new bridges 31-34 the other day. The CAA guy did not want us to unhook the ground power cord from the pully system that raises it up. When we explained that we would have to when using it on a A340 or B767 he said "we never thought of that, these bridges are setup for 737s". Funny, only one airline with 737s. Link to comment Share on other sites More sharing options...
Spinnaker Posted November 26, 2004 Share Posted November 26, 2004 I don't think it really matters how many times you explain what the delay or problem is. Alot of people still blame it on the airline. Also, its tough to work with the airports when they only have one airline in their head. YYC for example. We were trained on the new bridges 31-34 the other day. The CAA guy did not want us to unhook the ground power cord from the pully system that raises it up. When we explained that we would have to when using it on a A340 or B767 he said "we never thought of that, these bridges are setup for 737s". Funny, only one airline with 737s. And WestJet runs in to the same bridge problems in YYZ... funny. As for explaining a problem such as YYZ delays... I think when you have a bored audience, they are also very captive. It's not very often when a proper, well thought PA addressing the facts can't leave people happy or at least content. Link to comment Share on other sites More sharing options...
flybye Posted November 26, 2004 Share Posted November 26, 2004 I don't think it really matters how many times you explain what the delay or problem is. Alot of people still blame it on the airline. Also, its tough to work with the airports when they only have one airline in their head. YYC for example. We were trained on the new bridges 31-34 the other day. The CAA guy did not want us to unhook the ground power cord from the pully system that raises it up. When we explained that we would have to when using it on a A340 or B767 he said "we never thought of that, these bridges are setup for 737s". Funny, only one airline with 737s. How would they fit a 340, or even a 767, on those gates in the first place??? Link to comment Share on other sites More sharing options...
manwest Posted November 26, 2004 Share Posted November 26, 2004 ". Funny, only one airline with 737s.????? Would that be Continental, Alaska or Westjet???? Link to comment Share on other sites More sharing options...
Steam Driven Posted November 26, 2004 Share Posted November 26, 2004 "Would that be Continental, Alaska or Westjet????" Don't forget United, they still come in with the odd 737 once in a while... Link to comment Share on other sites More sharing options...
Guest rattler Posted November 26, 2004 Share Posted November 26, 2004 I thought Canjet operated 737s???? Link to comment Share on other sites More sharing options...
Guest acyyc Posted November 26, 2004 Share Posted November 26, 2004 How would they fit a 340, or even a 767, on those gates in the first place??? The gates are set up for A340s and B767s. They can be parked on 32 and 34. Canjet does not operate into YYC. Link to comment Share on other sites More sharing options...
Guest rattler Posted November 26, 2004 Share Posted November 26, 2004 Quite right, missed the YYC notation as the thread started off about the GTAA. So other 737 operators would include Canadian North and Air North? Link to comment Share on other sites More sharing options...
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