handyman Posted May 1, 2003 Share Posted May 1, 2003 To the Cabin Crew of AC 528 SFO/YVR, I thank you very much for the much appreciated upgrade after a very long duty period. Throughout the entire flight all three of you displayed nothing but true friendliness and strong professionalism towards not only me but all of the other passengers around me as well. Thanks again. CPDude. Link to comment Share on other sites More sharing options...
Guest givemeabreak Posted May 1, 2003 Share Posted May 1, 2003 Are you one of the clowns that "hang out" on the jetway in uniform, getting in the way of the passengers; waiting for an upgrade? Can't stand those types! Link to comment Share on other sites More sharing options...
Guest givemeabreak Posted May 1, 2003 Share Posted May 1, 2003 Are you one of the clowns that "hang out" on the jetway in uniform, getting in the way of the passengers; waiting for an upgrade? Can't stand those types! Link to comment Share on other sites More sharing options...
Guest Ray Darr Posted May 1, 2003 Share Posted May 1, 2003 To "givemeabreak": What an ass. I rarely flog mud here, because there is far too much of this type of hijacking on this forum, but fella, you sure deserve this. CPDude was saying a heart-felt thank-you, and the best you can do is throw a glass of acid on him? Go away, and take the other knobs that have your attitude with you. And don't bother shooting back some quip. This is all I'm posting about you. CPDude, hope someone passes on your accolades to the crew. Cheers. Link to comment Share on other sites More sharing options...
dozerboy Posted May 1, 2003 Share Posted May 1, 2003 What a stupid response Link to comment Share on other sites More sharing options...
Guest givemeabreak Posted May 1, 2003 Share Posted May 1, 2003 Easy on the flames Ray. The intent of the post was not to take away from the professionalism that was expressed by the cabin crew. It is rare these days and would never take that away. The original post made me think of times I have travelled and have seen crew hanging out on the jetway, blocking the door with their 3 bags, (commuting), waiting to get a seat that was never assigned to them; abusing the privelege presented to them. It looks awful to fellow employees and awful to the customers. Like dozerboy said before, maybe the J class upgrade should go to the passenger first. Has anyone in history on their so called "deadheads" where it is their last flight before going home ever give up their seat in J for the little old lady sitting in Y??? I doubt it. It's just pathetic to see a bunch of uniformed crew members on a flight get up and get in the way of paying passengers. My favorite is watching J class and 8 flight attendants and 3 pilots all get up and be the first in line for out the door. While the business passenger can't even get his laptop out of the bin. (don't try to tell me they have to get going for a departure somewhere else. Nothing is scheduled that tight.) Watching the customer suffer and lose out so to speak due to the arrogance of some employees was my point. Again, maybe it should have been put as a seperate post. By the way Ray, I didn't stoop to name calling here. And as far as "hijacking" the forum??? What???? It's a forum! It's open for discussion, ideas and so forth. If you want something fluffy and nice all the time go to www.grouphug.com. to steal a line from someone else: rant over Link to comment Share on other sites More sharing options...
Guest Mr. Biggells Posted May 1, 2003 Share Posted May 1, 2003 Ya' know, if you would have posted a response like this in the first place, you wouldn't be covered in mud right now. Link to comment Share on other sites More sharing options...
Guest givemeabreak Posted May 1, 2003 Share Posted May 1, 2003 I'm sure you are right, but at the same time, I find a little dig here and there will get them talking. Otherwise, the arrogance kicks in and no on will respond. AC family is famous (I find on this forum) of slinging mud at all the other companies (WJ, etc) but will never clean up the mess in their own back yard. (customer service, etc.) It gets mentioned then smoothly glossed over. Link to comment Share on other sites More sharing options...
Kip Powick Posted May 1, 2003 Share Posted May 1, 2003 (((Has anyone in history on their so called "deadheads" where it is their last flight before going home ever give up their seat in J for the little old lady sitting in Y??? I doubt it.))) As a matter of fact, I have. I can also name a few others who have sat in the "jump seat" so that a paying customer can have a "J" seat. Now that doesn't make me a Saint, nor does it for anyone else, but please don't let your perception of flight crew who are on a "so called Deadhead" affect your skewed judgement of all. ((don't try to tell me they have to get going for a departure somewhere else. Nothing is scheduled that tight.)) I don't know what you do for a living but it seems pretty obvious from this post that you have never deadheaded to work a connecting flight. I have, and there are many times I have deadheaded to an aircraft that has the customers waiting in it for little old me !!! There are also times when the flight one is "deadheading " on is late departing and the domino effect takes place with the crew not even arriving at destination until the departure time of the flight one has to work has passed. Perhaps I'm in the minority with the rest of the individuals who "flamed" you but I think your snotty comment to CPDude was uncalled for as well but then again that is just my opinion. Link to comment Share on other sites More sharing options...
Guest Ray Darr Posted May 1, 2003 Share Posted May 1, 2003 OK, I'm suckered into this mess. "Again, maybe it should have been put as a seperate post." ....EXACTLY my point! You flamed one of your colleages, CPDude, for simply saying a thank-you to who made his commute go well (plus the positive comments on how well they did their job to those that count, our customers). You flamed him by assuming he WAS one of those few that (I agree) screws up our image by, as you put it, getting in the way. YES, those that know, stay low and when the time is right to board / disembark, then they emerge from the shadows, but don't assume he is or was one of those bad-apples unless you were there! Don't "stick him" for saying thanks. As you suggested yourself, just put your rant separately, then you will get support. It doesn't have to be a "fluffy" post in that case - in fact that type of separate post could be an eye-opener to those that erroneously behave that way! And the hijacking was referring to the type of reply you made that totally derails the intended direction the original, and well meant, post-maker was headed. I'm off for a few days to enjoy the sandbox. Cheers...group hug now. :-P Link to comment Share on other sites More sharing options...
Guest ACguy Posted May 1, 2003 Share Posted May 1, 2003 Interesting sentiment. Have you ever had opportunity to engage in conversations with J and Y class passengers whilst commuting/deadheading? If so, I am certain you will be enlightened. Most passengers, especially post 9-11, feel better with crew in the forward cabin considered a key stategic/defensive location. In fact, I have had a few "upset" that I was operating on a later flight and could not enjoy the benefit of some shut-eye in the big comfy chair. They even put a "dig" towards the company saying they were cheap. I for one have never "hung around" in the jetway intentionally as I know it to be inconvience for the service personelle (read catering,grooming,security here). On rare occasion I have been told to wait and as experience shows its best to board last as a commuter as it allows all to settle in and find room for their baggage. As for your question regarding upgrading a poor little old lady, no I have not. Ask around and see how the company and flight attendants feel about last minute seat assignments by passengers trading seats all the while trying to get the cabin secure for push back. Our J seats are not assigned until the last minute normally.....I am not sure why you have a hate on for commuters, but I can assure you it is not the intent of commuters to ride the life of luxury of a business passenger>>>you can have it. As for the exodus of uniformed employees (most certainly on a deadhead), do you suppose the customer notices? Likely not. In fact, if all deadheading crew remained seated to allow others to exit they may have to pull down the crews baggage which surely was put in last due seat assignment timelines. Now we have a passenger handing baggage to crew...is this convienent or should we just gather our things and get out of the way? Lastly, I address scheduling after deadheads, normally there is sufficient time. However, I personally have had under 35 minutes to remove myself from the aircraft, flight plan, preform the safety checks, program computers, and gather last minute data without delay. Now should we inconvience one or two passengers for the sake of 140 to be operated on schedule you be the judge since you are the expert.... What job is it you do again? Link to comment Share on other sites More sharing options...
Guest Ray Darr Posted May 1, 2003 Share Posted May 1, 2003 One last thing...YES connection times can be tight enough to dictate the crew sometimes jumps the queue. How do I know this, you ask? Lets use the night before last as an example. Myself and the rest of our dead-head crew were at the gate with the rest of the passengers, only be informed by the ground staff the inbound crew would be running late, "could you help out?" So, after a long day, we all did not hesitate. We boarded, did the security checks, made sure catering was stocked, loaded the flight-plan into the box, got the clearance, the back-end crew even did the emergency briefing (IFE was down), we got the fuel loaded, their airport plates out, even got their bottles of water in place, and with minutes to spare before ETD, they boarded, signed the docs, and we "commuted" back to our seats, only to *GASP!* push in time! Yep, they were off the previous flight first, but nobody missed any connecting flight (that day) and we all saved the company a few bucks. Did it hurt to help? NOT. Link to comment Share on other sites More sharing options...
Guest qb Posted May 1, 2003 Share Posted May 1, 2003 givemeabreak, I agree with what I think you're trying to say here. I have also witnessed employees getting in the way of pax trying to get on and off the airplane. Not just pilots and f/a's either but also engineers, gate agents and groomers. What bugs me is when our customers are trying to get off and they have to get around these people who just stand in the galley or crowd the bridge. More than once I have ordered an overblown gate agent (having a walkie talkie doesn't make you important) or obliviously egocentric engineer off the airplane until our passengers have deplaned. And groomers! If it's raining all 20 of them will be on the bridge drinking their iced cappucinos and trying to protect their shellacked hair sculptures, making it nearly impossible for the people who pay their wages to comfortably exit a flight they may have just paid thousands of dollars for. I can't stand it and I think, broadly speaking, that the attitude of disrespect is at least partly responsible for the state of our industry. If that's the sentiment you were trying to convey than I, for one, agree with it. qb Link to comment Share on other sites More sharing options...
handyman Posted May 1, 2003 Author Share Posted May 1, 2003 Funny how there is always an ass or two willing to step up to the plate and sling mud on this forum. Must be just as pleasant living with them. Have a cup of coffee! Link to comment Share on other sites More sharing options...
Guest M. McRae Posted May 1, 2003 Share Posted May 1, 2003 They tell me that the key to successful debating is timing and content. If it was your desire to start a debate on "gate hangerons", your post should have been separate as it added nothing to the thread you chose to post it in. If it was simply an attack on AC Flight crew, then your post was in bad taste. IMO. (N) Malcolm McRae Link to comment Share on other sites More sharing options...
Guest Mr. Biggells Posted May 1, 2003 Share Posted May 1, 2003 That is an excellent response and I agree with you completely. Although I do not contribute very often, I usually get a little mud flying. What the hell, its only an opinion. Link to comment Share on other sites More sharing options...
Guest SAR Posted May 1, 2003 Share Posted May 1, 2003 Ray, Could you drop me an e-mail so I can send some Gulf/Bahrain questions? Thanks a319airbus@hotmail.com Link to comment Share on other sites More sharing options...
Guest givemeabreak Posted May 2, 2003 Share Posted May 2, 2003 A. you watch to much CNN: post 9-11 hooey I can't type anymore. ROTFLMAO!! The sad part is, you actually believe in what you are saying! Can't stop laughing! Link to comment Share on other sites More sharing options...
Guest ACguy Posted May 2, 2003 Share Posted May 2, 2003 What is in a name? Link to comment Share on other sites More sharing options...
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