Guest Posted March 14, 2003 Share Posted March 14, 2003 Taken from the CAMA website. Not far off the mark... Big Business In Canada Air Canada and West Jet decided to engage in a dragon boat race. Both teams practiced hard and long to reach their peak performance. On the big day they felt ready. West Jet won by a mile. Afterward, the Air Canada team was discouraged by the loss. Morale sagged. Corporate management decided that the reason for the crushing defeat had to be found, so a consulting firm was hired to investigate the problem and recommended corrective action. The consultant's finding: The West Jet team had eight people rowing and one person steering; the Air Canada team had one person rowing and eight people steering. After a year of study and millions spent analyzing the problem, the consultant firm (Proudfoot) concluded that too many people were steering and not enough were rowing on the Air Canada team. So as race day neared the following year, the Air Canada team's management structure was completely reorganized. The new structure: Four steering managers, three area steering managers and a new performance review system for the person rowing the boat to provide work incentive. The next year West Jet won by two miles. Humiliated, Air Canada laid off the rower for poor performance and gave the managers a bonus for discovering the problem. ...with apologies to the original author!!! Link to comment Share on other sites More sharing options...
Guest Nigol Posted March 14, 2003 Share Posted March 14, 2003 Link to comment Share on other sites More sharing options...
Guest Dockjock Posted March 14, 2003 Share Posted March 14, 2003 In second year, what happened to the 9th person in the AC boat? Link to comment Share on other sites More sharing options...
Guest Posted March 14, 2003 Share Posted March 14, 2003 he was given a huge golden parachute, promising that he would never reveal the true reasons for the loss, he is now with the newly formed Onex team Link to comment Share on other sites More sharing options...
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