Bombardier Technical Representative

[Guest ex-SkyGeek]

CA-ON-Toronto-Technical Representative

--------------------------------------------------------------------------------

We have an immediate opening for a Technical Representative within the Customer Service department at Regional Aircraft. As a member of the Technical Help Desk, working a 4 day on/4 day off rotational shift, your responsibilities include:

·Responding to operators' technical and troubleshooting queries, which involves responding to a wide range of Operator telephone calls or written requests on in-service issues;

·Work closely with Field Service Representatives and a support team within the Technical Help Desk and Technical Services;

·Maintain a database of communications, regarding the status of operator queries;

·Ensure timely closure of communications with operators;

·Provide on-site assistance at Operators facility as required.

As a successful candidate you possess an AME licence or equivalent, and a minimum of 5 years experience in an aircraft maintenance environment. You have a strong working knowledge of aircraft systems and structures and are able to "think on your feet". Your familiarity with Dash-8 products is a definite advantage. You are able to travel internationally on short notice and are flexible in terms of working hours. Your ability to effectively deal with Customers, in somewhat stressful circumstances, is outstanding. You have exceptional organizational abilities and possess strong computer skills. You are an excellent communicator, with strong "people" skills. You enjoy working in a team environment but can be independently resourceful when required. These positions are located in Toronto.

--------------------------------------------------------------------------------

Additional Information

Position Type: Full Time, Employee

Ref Code: RA-0090

--------------------------------------------------------------------------------

Contact Information

Bombardier Inc.

You can apply online here:

http://jobsearch.monster.ca/getjob.asp?JobID=15528400&AVSDM=2002%2D08%2D02+13%3A02%3A00%2E000&CCD=my%2Emonster%2Eca&JSD=jobsearch%2Emonster%2Eca&HD=company%2Emonster%2Eca&Logo=1