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Seeker

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3 minutes ago, seeker said:

Went a day or two with no access to the website.  Not complaining, just wondering if it was an issue with my technology or if others had the same experience?

I had to go out and buy a service animal to allay my stress.

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21 minutes ago, Fido said:

Did it give you a cleansed feeling?

Not as good as the one I will get from my  intensive internal examination in Jan. ?

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Did you guys change the reservation system like Air Canada ? You recovered in 2 days as Air Canada still not not recovered after 30 days as customer service on phone lines is down right brutal. Aeroplan tickets can’t be touched at airports as customers must call Aeroplan. Customers also can’t do upgrade request at the airport. 

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4 hours ago, wizard said:

. Customers also can’t do upgrade request at the airport. 

I’m curious, did you experience this?  I did, a couple of weeks ago in YYZ. But the gate agents at other airports COULD accommodate the upgrade request.  What’s with that?  Just one of the joys of Toronto?

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