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Swoop Expands Summer Schedule and Brings New Routes and More Ultra-Low Fares to British Columbia

logo_swoop_4c.png?w=1024

Airline introduces Victoria as new destination and adds more routes to Kelowna for peak summer travel

VICTORIA, BC, March 31, 2021 /CNW/ – Today, Swoop, Canada’s leading ultra-low-cost airline, announced an expansion to its summer schedule, bringing new routes and more ultra-low fares to British Columbia. The airline’s expanded summer operations will bring new service to Victoria and celebrates the return and addition of new routes from Kelowna. 

“Our summer schedule expansion is in response to strong advance sales and in anticipation of demand from Canada’s most price-conscious travellers as they look towards the accelerated pace of vaccine rollouts across the country,” said Charles Duncan, President of Swoop. “We are thrilled to be offering Canadians even more opportunities to connect with British Columbia’s vibrant West Coast and Okanagan region this summer.” 

The airline, which had previously postponed planned operations to Victoria in response to the COVID-19 pandemic, will now see an increase of flights and routes in three cities within British Columbia, ensuring that Canadians across the province have access to domestic air travel at an affordable price tag. Today’s announcement is the first of several to come for the airline as they intend to bring even more ultra-low-fares coast-to-coast. 

Swoop’s new service to Victoria will include flights from Toronto, ON and Edmonton, AB. In addition, beginning June 20, 2021, service to Kelowna will now be available from Hamilton, ON and once again from Winnipeg, MB. Full details of Swoop’s expanded service in British Columbia can be found below. 

Planned Network Service: New and Returning Routes   

Route  Frequency  Planned Start Date  
Toronto – Victoria   Up to 6x weekly May 20, 2021  
Edmonton – Victoria Up to 7x weekly May 20, 2021  
Hamilton – Kelowna Up to 6x weekly June 20, 2021
Winnipeg – Kelowna Up to 3x weekly June 20, 2021

Additional BC Network Service

Route  Frequency 
Abbotsford – Edmonton   Up to 21x weekly
Abbotsford – Hamilton Up to 7x weekly
Abbotsford – Toronto Up to 7x weekly
Abbotsford – Winnipeg Up to 7x weekly
Kelowna – Toronto Up to 7x weekly

“As we continue to plan for recovery, our focus remains on ensuring the safe reopening of air travel within Canada,” continued Duncan. “When the time comes for a safe resumption of travel, it will be critical to ensure access to affordable travel exists within our borders and Swoop is strategically positioned to meet that need in British Columbia and across the country.”

Additional Quotes

“As the economy begins to reopen, we are pleased that Swoop recognizes Victoria as a destination that travellers will look forward to returning to or discovering the beauty and culture that Victoria and Vancouver Island has to offer for the first time.” Said Geoff Dickson, Victoria Airport Authority President and CEO. 

“Swoop’s commitment to Greater Victoria is welcome news – both as we recover from the negative impacts of the COVID-19 pandemic and beyond” said Paul Nursey, CEO – Destination Greater Victoria. “It goes without saying we are located on an island. Reliable transportation to and from the destination is vital to the success of our visitor economy. There are other benefits to a low-cost carrier like Swoop entering market as well. It means Greater Victoria becomes an option for visitors that might not have considered air travel without ultra-low cost carrier options. Increased competition amongst transportation providers means consumers have more choice for how they experience Greater Victoria.”

“We are proud to welcome Hamilton and Winnipeg non-stop to YLW this summer,” said Sam Samaddar, Airport Director. “Swoop’s additional destinations will allow Canadians more direct options to the Okanagan this summer season.”

“Safe, reliable air service with direct, non-stop flights is essential to the recovery of the tourism industry and important contributor to our local and national economy. While we wait for interprovincial travel restrictions to lift, we hope Swoop customers from Hamilton, Winnipeg, Toronto, and surrounding areas will begin to plan their future trip to Kelowna and the Okanagan. We have incredible experiences for leisure and business visitors waiting to be enjoyed across all four seasons, and we’re looking forward to welcoming you here, soon.”  Lisanne Ballantyne, President & CEO, Tourism Kelowna

To learn more about Swoop’s visit  FlySwoop.com  or connect with Swoop on  Facebook, Twitter, Instagram.

About Swoop   

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  • 2 weeks later...
On 3/27/2021 at 4:20 PM, Kargokings said:

Looking at the near future?

WestJet, JetBlue, Bamboo Airways Secure London Heathrow Slots

From AirlineGeeks – link to source story

March 27, 2021 | By Winston Shek

On Friday, the Airports Council of the United Kingdom released its latest slot allocation report on its airports, including London Heathrow. The report listed multiple airlines that secured slots including JetBlue, Bamboo Airways and WestJet, amid a slowdown in air traffic at the busiest airport in the United Kingdom.

WestJet

WestJet obtained slots to London Heathrow for daily flights to Calgary and Vancouver. The Canadian carrier was allocated 732 slots, allowing it to start services as soon as May 1. Currently, the low-cost Canadian airline has slots at neighboring Gatwick that allow four daily services a day to Calgary, Halifax, Toronto and Vancouver. It is unknown whether WestJet will utilize Heathrow instead of Gatwick.

The flights will operate from Terminal 2. From Heathrow’s Terminal Finder tool, it displays a slot for a 9 a.m. arrival and 11 a.m. departure for Vancouver service and 11:20 a.m. arrival and 1:20 p.m. departure for Calgary service.

Tentatively, WestJet has filed a return to London at the end of May as the airline plans its return to transatlantic service when Canadian borders reopen. Last year, WestJet resumed 3x weekly service from Calgary to London Gatwick before canceling it due to the closure of Canadian borders.

These flights will operate using WestJet’s Boeing 787-9 featuring 320 seats, including 16 business class seats in a 1-2-1 configuration, 28 premium class seats in a 2-3-2 configuration and 276 economy class seats in a 3-3-3 configuration.

According to Ed yesterday WJ has declined these slots as they were for 1 season only with no guarantee after the summer.  

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https://www.cp24.com/news/westjet-extends-temporary-suspension-of-international-sun-flights-until-june-1.5386502

 

Quote

CALGARY - WestJet says it will extend its temporary suspension of international sun flights to destinations in Mexico and the Caribbean until June 4.

Canadian airlines in January suspended all flights to sun destinations until April 30 at the request of the federal government.

WestJet President and CEO Ed Sims said in a release that it made the decision with the clear expectation that as more Canadians are vaccinated, government policy will change.

He says guests with affected itineraries will be notified of the cancellations.

WestJet says since Nov. 1, 2020, it has been providing refunds for all travellers where WestJet initiated flight cancellations.

Sims says WestJet continues to advocate for the replacement of mandatory hotel quarantines with a testing regime that is equitable and consistent with global standards at all points of entry into Canada.

“Alongside an accelerated and successful vaccine rollout, this policy transition will support the safe restart of travel and help stimulate the Canadian economy, where one in ten jobs are tourism-related,” he said Tuesday.

“A safe travel-restart framework is the most effective way to support those interests and restore jobs.”

 

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  • 1 month later...

WestJet Airport Agents in YVR & YYC join Unifor

Fri May 21, 2021 - Unifor.org

TORONTO – In a major victory for hard-hit airline workers, 531 WestJet airport agents in Calgary and Vancouver are now members of Unifor, the Canada Industrial Relations Board has declared.

“Today these workers have gained a voice in their workplace during a challenging time in their industry. WestJet workers are dedicated employees who have a great deal to offer as the airline moves forward,” said Unifor National President Jerry Dias.

“With the sale of their airline almost two years ago and the impact of the pandemic on all airlines over the past year, it is vital that workers have a voice in the future of this company.”

Unifor filed an application with the Canada Industrial Relations Board on April 12, 2021 to certify Unifor as the union for 320 airport agents in Calgary and 211 in Vancouver, including those on the job and those laid off due to COVID-19.

The board certified Unifor as the sole bargaining agent for these workers Thursday after declaring that more than half the workers at the two locations had signed membership cards

Unifor represents 7,500 airport agents at other airlines, including at Air Canada, Jazz, Porter, First Air, Calm Air and more. In all, Unifor represents more than 16,000 workers across the airline industry, and has led the fight to push the federal government to create a national aviation plan, and has held rallies, presented to parliamentary committees and has actively lobbied for a national recovery plan for the sector that includes financial support for workers.

“I am proud to work at WestJet, and proud to now be a member of Unifor. WestJet grew as a company where workers were heard, and Unifor will help make sure that continue,” said Sherwin Antonio a Customer Service Agent in Baggage at WestJet in Calgary.

“We have been talking to WestJet workers across the country for some time, and support has always been strong. A year ago, we suddenly could no longer talk to them in airports because of COVID-19, and switched to online organizing,” Unifor Organizing Director Kellie Scanlan said.

“Today’s victory for WestJet workers really shows the power online organizing.”

Unifor is Canada's largest union in the private sector and represents 315,000 workers in every major area of the economy. The union advocates for all working people and their rights, fights for equality and social justice in Canada and abroad, and strives to create progressive change for a better future.

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  • 3 weeks later...

WestJet announces the retirement of President and CEO, Ed Sims

CALGARY, AB, June 9, 2021 /CNW/ – WestJet today, announced that President and CEO, Ed Sims, will retire at the end of 2021. In four years with WestJet, Mr. Sims was responsible for the successful introduction of the company’s Boeing 787 long-haul aircraft, the launch of two new airline ventures, the significant expansion of WestJet’s international network, as well as the continued growth of WestJet Vacations, WestJet Cargo and the WestJet Rewards program.

Ed Sims, WestJet President and CEO (CNW Group/WESTJET, an Alberta Partnership) Ed Sims, WestJet President and CEO (CNW Group/WESTJET, an Alberta Partnership)

Ed Sims will remain as President and Chief Executive, as well as a member of the WestJet Group board of directors until December 2021. Moving forward, he will continue in a senior advisory role with Onex Partners focused on aerospace and aviation.

“I want to thank Ed for his contributions to WestJet’s strategy and growth initiatives over the past four years,” said Chris Burley, Chairman of WestJet’s board of directors. “Ed has led WestJet through the worst crisis in aviation history and will see us through to the end of 2021. We owe our relative strength and stability in no small measure to Ed’s leadership and steady hand. On a personal note, we’re pleased that Ed will be able to rejoin his family in New Zealand at the end of the year.”   

“My time with WestJet has been an absolute career highlight and a privilege in my 35 years in the travel and aviation industries,” said Ed Sims, WestJet President and CEO. “The global pandemic and the ongoing travel restrictions have separated so many of us for so long from loved ones. With two children in New Zealand, I am prioritizing the needs of family who I will not have seen in two years. I would like to thank WestJet’s founder Clive Beddoe, Onex and past and current board members and my Executive Leadership team who have all been tremendously supportive. My special thanks go to the remarkable group of people who call themselves WestJetters for everything they have achieved.”

“Ed was a critical part of Onex’ investment in WestJet,” said Tawfiq Popatia, a WestJet board member and Senior Managing Director at Onex. “With the WestJet transaction closing in December 2019 and the pandemic hitting Canada in February the following year, we had only a few weeks between closing and the onset of the pandemic and it’s hard to overstate the importance of Ed’s leadership through this exceptionally challenging period. We look forward to continuing our partnership with Ed.”

The board of directors of WestJet has commenced a search for a new Chief Executive Officer.

A video from Ed Sims, WestJet President and CEO, is available for download here.

About WestJet 
In 25 years of serving Canadians, WestJet has cut airfares in half and increased the flying population in Canada to more than 50 per cent. WestJet launched in 1996 with three aircraft, 250 employees and five destinations, growing over the years to more than 180 aircraft, 14,000 employees and more than 100 destinations in 23 countries, pre-pandemic.

Since the start of the pandemic the WestJet Group of Companies has built a layered framework of safety measures to ensure Canadians can continue to travel safely and responsibly through the airline’s Safety Above All hygiene program. During this time, WestJet has maintained its status as one of the top-10 on-time airlines in North America as named by Cirium.

 

Related

 
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Another airplane for Swoop

Swoop Responds to Growing Demand for Ultra-Low-Cost Travel

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Airline announces fleet expansion and winter flying as new daily bookings return to pre-pandemic levels

CALGARY, AB, June 10, 2021 /CNW/ – Swoop, Canada’s leading ultra-low-cost carrier, today released its expanded winter schedule including increased non-stop domestic service and the re-introduction of flights to the United States, Mexico, and the Caribbean. Following a sustained pattern of new daily bookings on par with pre-pandemic levels, the airline also announced it will proceed with planned fleet growth, inducting its tenth Boeing 737-800 NG aircraft into service this winter.  

The first Canadian airline to fully re-enter its entire fleet into service, Swoop will operate all nine of its aircraft domestically during peak summer. The airline’s winter schedule will provide travellers with ultra-low-cost flights across Canada, as well as to sun and fun destinations including Montego Bay in Jamaica, Las Vegas and Mesa/Phoenix in the U.S., and Cancun, Puerto Vallarta and Mazatlán in Mexico.

“We’ve seen a significant increase in demand for travel this summer, most especially in provinces where vaccination and re-opening plans are on track and clearly outlined,” said Charles Duncan, President of Swoop. “With the release of our winter schedule, those who are planning further ahead or dreaming of a vacation abroad can find our always affordable flights and Getaway packages available for booking through April 2022.”

As the airline that always has deals on already affordable flights, Swoop will offer scheduled winter service to 14 destinations, with ultra-low fares starting from just $40 CAD † total price in the example of a one-way Abbotsford to Edmonton flight. The addition of a tenth aircraft in time for the winter flying season will allow Canada’s leading ULCC to add new routes, destinations, and frequencies in pace with demand.

“Consumer confidence is coming back, and the message is clear, Canadians are ready to start planning that long overdue trip,” continued Duncan. “When travellers are ready, we look forward to safely welcoming them back onboard our aircraft.”

Details of Swoop’s Winter 2021 Schedule and flights currently for sale:

Domestic Routes Peak Season
Frequency
Days of Week Service start dates
Toronto – Edmonton 14x weekly 2x Daily Already in Service
Toronto – Abbotsford 7x weekly Daily Jun 20
Toronto – Halifax 7x weekly Daily Jul 16
Toronto – Kelowna 7x weekly Daily Already in Service
Toronto – Victoria 6x weekly Daily, except
Saturday
Jun 24
Hamilton – Edmonton 7x weekly Daily Already in Service
Hamilton – Abbotsford 14x weekly 2x Daily Already in Service
Hamilton – Halifax 4x weekly Mon, Thu, Fri, Sun Jun 24
Hamilton – Winnipeg 4x weekly Tue, Thu, Fri, Sat Already in Service
Hamilton – Kelowna 6x weekly Daily, except
Saturday
Jun 20
Edmonton – Abbotsford 14x weekly 2x Daily Already in Service
Edmonton – Winnipeg 2x weekly Mon, Fri Nov 1
Edmonton – Victoria 7x weekly Daily Already in Service
Winnipeg – Abbotsford 7x weekly Daily Already in Service
Winnipeg – Kelowna 3x weekly Tue, Thu, Fri Jun 24
Transborder Routes Peak Season
Frequency
Days of Week Service start dates
Edmonton – Mesa/Phoenix 4x weekly Mon, Wed, Fri, Sat Sept 17
Edmonton – Las Vegas 5x weekly Mon, Tue, Thu, Fri,
Sun
Sept 23
Toronto – Mesa 2x weekly Tue, Thu Nov 2
Winnipeg – Mesa/Phoenix 2x weekly Mon, Fri Nov 1
International Routes Peak Season
Frequency
Days of Week Service start dates
Toronto – Puerto Vallarta 2x weekly Wed, Sun Nov 3
Toronto – Cancun 4x weekly Mon, Wed, Fri, Sun Sept 18
Toronto – Montego Bay 3x weekly Tue, Thu, Sat Sept 11
Hamilton – Puerto Vallarta 2x weekly Tue, Fri Oct 5
Hamilton- Cancun 3x weekly Mon, Wed, Sat Oct 2
Hamilton – Montego Bay  1x weekly Friday Oct 15
Edmonton – Cancun 3x weekly Mon, Wed, Sat Oct 2
Edmonton-Puerto Vallarta 3x weekly Tue, Fri, Sun Oct 5
Edmonton – Mazatlán 2x weekly Wed, Sat Oct 23
Winnipeg – Cancun 3x weekly Tue, Thu, Sun Nov 7
Winnipeg – Puerto Vallarta 2x weekly Mon, Thu Nov 4
Abbotsford – Puerto
Vallarta
2x weekly Wed, Sat Nov 3

†One-way flight from Abbotsford (YXX) to Edmonton (YEG) when you book by June 20, for travel between October 31 – November 10, 2021.  Restrictions may apply, for full details see FlySwoop.com/deals.

To learn more about Swoop and find ultra-low fare flights, please visit FlySwoop.com.

About Swoop: Swoop is on a mission to make travel more affordable and accessible for all Canadians. Established in 2018 as an independent subsidiary of the WestJet Group of Companies, Swoop is Canada’s ultra-not-expensive airline. Offering scheduled service to destinations in Canada, the U.S., Mexico and the Caribbean, Swoop’s unbundled fares put travellers in control of purchasing only the products and services they desire.

Swoop’s modern fleet of nine Boeing 737-800 NG aircraft, equipped with in-seat power and Wi-Fi connectivity has safely carried more than 3 million travellers in three years of operation.

 
 
Abbotsford YXX, Edmonton YEG, Halifax YHZ, Hamilton YHM, Kelowna YLW, Swoop, Toronto Pearson YYZ, Victoria YYJ, Winnipeg YWGAbbotsford YXX, Edmonton YEG, Halifax YHZ, Hamilton YHM, Kelowna YLW, Swoop, Toronto Pearson YYZ, Victoria YYJ, Winnipeg YWG
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WestJet to offer Canadians the most flights to Hawaii this winter

Airline flying more flights than any other Canadian airline with additional Dreamliner service and new direct flights from Calgary to Kona and Lihue

westjet787.jpg?w=970

CALGARY, AB, June 10, 2021 /CNW/ – WestJet today announced significant growth to its Hawaii network, featuring more Dreamliner flight options from Western Canada to Maui and new non-stop service from Calgary to Kona and Lihue this winter. With 57 weekly roundtrip flights on 10 nonstop routes, WestJet offers more service between Canada and Hawaii than any other airline.

“With easing travel restrictions, we know our guests are planning to turn their long-awaited Hawaiian getaway dreams into a well-deserved reality.” said John Weatherill, WestJet, Chief Commercial Officer. “We’ve increased our winter service to Hawaii by more than 25 per cent from 2019 to ensure our guests have increased flexibility and the most affordable, non-stop options from Western Canada.”

New service from Calgary to Kona and Lihue

WestJet is adding new weekly non-stop service from Calgary (YYC) to Kona (KOA) and Lihue (LIH) beginning in December. With the addition of the new service, WestJet will offer service to four Hawaiian destinations non-stop from Calgary and two from Edmonton.

“Our guests will love to say aloha to the additional direct flights to tropical Hawaii,” said Bob Sartor, President & CEO, The Calgary Airport Authority. “We’re ready to welcome guests back safely to the home and hub of WestJet and we look forward to the added sunny winter options for Albertans and connecting passengers from out of province.”

More 787 Dreamliner options

Starting this winter, WestJet will add 787 Dreamliner service from Calgary and Vancouver to Kahului, Maui (OGG) with 13 weekly flights. WestJet’s 787 service to Maui from Western Canada is conveniently scheduled with daytime departures to ensure guests arrive in Maui in the early afternoon, with time to make the most out of their plans. The airline’s signature Dreamliner service features lie-flat seats with on-demand dining and entertainment.

“Like the Kolea bird, many Canadians return each year to the Hawaiian Islands during the winter months,” said David Y. Ige, Governor, Hawaii. “They respect the people, place and culture, and we welcome them back. Increased international passengers can help us better balance the needs of our residents and visitors. Mahalo to WestJet for partnering with the state to keep residents and visitors alike safe and healthy.”

“We are very happy with the launch of WestJet’s additional routes to Hawai’i,” said  Lorenzo Campos, Account Director for Hawai’i Tourism Canada. “We would like to thank WestJet for being our trusted partner and for their continuous support of The Hawaiian Island and sharing the aloha spirit and always embracing the Hawaiian value of malama. We are looking forward to welcoming our Canadian family back this winter.” 

Current Hawaii entrance requirements can be found at https://hawaiicovid19.com/travel/.

Earlier this week, WestJet launched its Travel Ready Series aimed to welcome guests back to travel. Travel Ready was created to ensure guests are equipped and prepared with the information they need to enjoy a smooth and safe return to the skies.

WestJet route and schedule frequency

Market 787 Peak Frequency 737 Peak Frequency Effective
Calgary-Maui 6x weekly 1x weekly November 5, 2021
Calgary-Honolulu   7x weekly December 3, 2021
Calgary-Kona*   1x weekly December 19, 2021
Calgary-Lihue*   1x weekly December 19, 2021
Vancouver – Maui** 7x weekly 3x weekly October 31, 2021
Vancouver-Honolulu**   14x weekly October 31, 2021
Vancouver-Kona   7x weekly October 31, 2021
Vancouver-Lihue   7x weekly October 31, 2021
Edmonton-Maui   2x weekly December 12, 2021
Edmonton-Honolulu   1x weekly December 18, 2021

*New routes added to WestJet’s winter schedule serving Hawaii.

**Service currently operating in WestJet’s summer schedule.

About WestJet 

In 25 years of serving Canadians, WestJet has cut airfares in half and increased the flying population in Canada to more than 50 per cent. WestJet launched in 1996 with three aircraft, 250 employees and five destinations, growing over the years to more than 180 aircraft, 14,000 employees and more than 100 destinations in 23 countries, pre-pandemic.

Since the start of the pandemic the WestJet Group of Companies has built a layered framework of safety measures to ensure Canadians can continue to travel safely and responsibly through the airline’s Safety Above All hygiene program. During this time, WestJet has maintained its status as one of the top-10 on-time airlines in North America as named by Cirium.

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WestJet introduces service to Amsterdam from Calgary

New flight to begin August 5 on airline’s 787 Dreamliner

CALGARY, AB, June 14, 2021 /CNW/ – WestJet today announced that it is expanding its international network to include one of the world’s most connected cities, Amsterdam, Netherlands. As the airline with the most flights from Calgary, the new service from WestJet’s hub will operate on the 787 Dreamliner, starting August 5, 2021.

westjet787.jpg?w=970

“We are committed to putting international investments in place, as leaders of the travel and tourism industry, to support a safe restart to international travel and further Canada’s economic recovery,” said John Weatherill, WestJet, Chief Commercial Officer. “With flights set to begin later this summer, we look forward to helping connect Canadians to their loved ones in Europe, while continuing to provide affordable options for those who want to visit or reconnect with friends and family across our great country.”

WestJet’s service between Amsterdam Airport Schiphol (AMS) and Calgary International Airport (YYC) will operate two-times weekly beginning August 5, 2021 and will increase to three-times weekly as of September 9.

“Alberta is ready to be open for summer, and this announcement from WestJet shows how close we are to having international travellers come back to Alberta,” said Doug Schweitzer, Minister of Jobs, Economy, Innovation, Government of Alberta. “New routes will boost our tourism industry when it needs it most and once again showcase Alberta to the world with safe travel.”

“This year, our guests will have another direct option from Calgary to a bustling centre of commerce and culture,” said Bob Sartor, President & CEO, The Calgary Airport Authority. “WestJet’s new route from their home and hub at YYC to Amsterdam, will connect Calgarians to Europe and Europeans to Alberta through one of the best connected airports in the world.”

The route will be operated on WestJet’s 787 Dreamliner, featuring the airline’s lie-flat seats available in the business cabin along with on-demand dining and entertainment. The new service is timed to ensure that transatlantic flights departing from Calgary to Amsterdam are scheduled to support late-day departures and daytime arrivals. Convenient connections are available via Amsterdam to dozens of world-class destinations, including Athens, Berlin, Edinburgh, Lisbon, Madrid, Manchester, Milan, Munich, Vienna, Venice and more.

“We are excited by the return of important international air routes to Alberta,” said David Goldstein, CEO, Travel Alberta. “While we have had a long, warm relationship with Dutch travellers looking to explore our part of the world, Amsterdam is also a key feeder hub for travellers from all across Europe.  We look forward to working with WestJet as they broaden their global routes to Alberta.”

787 service to London, Gatwick returns in July

As of July, WestJet will be operating to London, Gatwick (LGW) from Calgary International Airport (YYC) and Toronto Pearson Airport (YYZ). Service from Calgary will operate two-times weekly, while flights from Toronto will depart three-times weekly.

With Safety Above All, WestJet launched its Travel Ready Series aimed to welcome guests back to travel. Travel Ready was created to ensure guests are equipped and prepared with the information they need to enjoy a smooth and safe return to the skies.

Details of WestJet’s service between Calgary and Amsterdam:

Route Frequency Start Date
Calgary – Amsterdam 2x weekly Aug. 5 – Sept. 5, 2021
  3x weekly Sept. 9 – October 31, 2021
Amsterdam – Calgary 2x weekly Aug. 6 – Sept. 6, 2021
  3x weekly Sept. 10 – November 1, 2021

Details of WestJet’s service to London, Gatwick:

Route Frequency
Calgary – London, Gatwick 2x weekly
Toronto – London, Gatwick 3x weekly

 

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WestJet's Summer Schedule Just Dropped & You Can Fly Across Canada For Dirt Cheap

Britanny Burr  5 hrs ago

WestJet's summer schedule just dropped and it looks like it's going to be seriously affordable to fly within Canada this summer.

The domestic schedule includes flights through to August 4 and you can find flights from Vancouver to Toronto, for example, for as low as $114.

If you're looking to fly from Calgary to Vancouver, you can book a one-way ticket for $81 on most days in July and August.

Quote

July 12 $81.00 ow YYC YVR and lowest YYC YLW on the same day is over 200.00 ow.

The airline has also added a whole list of new non-stop flights within Canada. Some of these include Edmonton to Penticton, Ottawa to Victoria, Toronto to Comox, Kelowna to Regina, and more.

WestJet will also be resuming flights to several Canadian airports over the next couple of weeks. Some of these airports include Charlottetown, Fredericton, Quebec City, and more.

image.png

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On 6/10/2021 at 11:59 AM, Kargokings said:

new direct flights from Calgary to Kona and Lihue

Is that "Non-stop"?

Since they mention non-stop to other city pairs I guess that it does make a stop somewhere.

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2 hours ago, Fido said:

Is that "Non-stop"?

Since they mention non-stop to other city pairs I guess that it does make a stop somewhere.

Select departing flight

Sort results
StopsEarliest DepartureTotal Trip DurationLowest PriceWestJet Operated
  • Flight result: 1. Connecting, with layover in Vancouver YVR. Departs at 13:30 local time and arrives at 21:33 local time.

    YYC
    To
    YVR
    To
    KOA
    13:30
    21:33
    Total Trip Duration 12 hrs. 3 min.Connecting | 12 hrs. 3 min.
    Operated by WestJet
    AircraftBoeing 737-800
     
    A very long flight on a 737, at least for comfort
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  • 2 weeks later...

In a series of official statements, WestJet has announced the restoration of routes right across Canada. This July will see the airline restore non-stop service to dozens of cities from coast to coast. All of this has been made possible by the continued easing of government restrictions, prompted by falling case numbers and an effective vaccination roll-out. Here’s what you can expect from WestJet this summer.

WestJet Reveals Plans To Relaunch 27 Routes Across Canada - Simple Flying

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The Comox Valley Airport welcomes WestJet Link and an enhanced summer schedule

 

Quote

WestJet Link

Pacific Coastal Airlines is proud to operate flights on behalf of WestJet through a Capacity Purchase Agreement (CPA). WestJet Link was created to connect smaller cities in British Columbia and Alberta with WestJet’s domestic hub at the Calgary International Airport (YYC) with non-stop service to Cranbrook (YXC), Prince George (YXS), Lethbridge (YQL), Lloydminster (YLL) and Medicine Hat (YXH). WestJet Link also serves Vancouver International Airport (YVR) with non-stop service to Cranbrook (YXC).

Flight bookings and guest inquiries for WestJet Link are managed by WestJet. To make, change, or cancel your reservation, check-in, or get flight status or other information about your WestJet Link flight please see below..

Saab 340 | WestJet official site

 

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WestJet sparks customer fury after refusing refunds for cancelled flights — again

Following a CBC News inquiry, airline said customers interviewed would get a refund

covid-cda-20210121.jpg

Quote

"I work in customer service. If I can't fulfil something for a customer, I give them a refund. I don't give them a store credit. That's not how it works."

Thu Jul 01, 2021 - CBC News
by Sophia Harris

WestJet has once again sparked customer fury after the airline cancelled several flights in July and told passengers they weren't entitled to refunds. 

"It's unacceptable," said Shanie Couture.

With COVID-19 restrictions easing, the Quebec City woman booked her family of four on a round-trip flight from Montreal to Edmonton, departing July 24.

But almost two weeks later, WestJet cancelled the flight and rebooked the family on a new flight, which now included a stopover in Toronto each way.

Couture only wanted a direct flight, as she was travelling with two young children and had to drive more than 260 kilometres from Quebec City to get to the Montreal airport. 

"This is my one-year-old's first time flying. I wanted to make it easier for them by taking only one flight," said Couture. "So I wasn't going to drive that distance to then have two flights to deal with."

When she called WestJet and requested a refund for the $1,768 she spent on tickets, Couture said an employee refused her request, telling her she could only get a credit for a future flight. 

Couture unhappily accepted the credit, and spent an additional $2,369 to rebook her family on a preferable flight with another airline.

"I was very disappointed," she said. "I work in customer service. If I can't fulfil something for a customer, I give them a refund. I don't give them a store credit. That's not how it works."

CBC News interviewed four WestJet customers who each had booked flights to different destinations, all departing in July. In each case, WestJet cancelled their direct flight in mid-June and rebooked the customer on a longer flight that now included a stopover. In two cases, the new flights departed on different dates. 

Each passenger said they requested a refund — but were only offered a credit. 

Three out of the four passengers wound up rebooking with another airline, essentially paying twice for their tickets.

And there are dozens of similar customer complaints concerning WestJet flight changes posted on social media.

In an email inquiry to WestJet, CBC News pointed out that Canada's Air Passenger Protection Regulations (APPR) suggest the customers interviewed were entitled to refunds.

Under the federal rules, airlines must offer refunds for flights cancelled for reasons within their control, as well as offer to rebook passengers on another airline if it can't find an alternative flight leaving within nine hours of the original departure.

Following several back-and-forth emails, WestJet responded that it had reviewed the customers' cases and determined they deserved refunds, which the airline said it would now provide. 

"We apologize for the inconvenience and are reviewing our processes to make necessary improvements," said WestJet spokesperson Morgan Bell in an email.

It shouldn't be so difficult for passengers to get a refund they are entitled to, said Ian Jack, a spokesperson with Canadian Automobile Association (CAA), a non-profit that serves Canadian travellers.

"You should treat your customers right," he said. "That clearly didn't happen in this case until some extra pressure was applied."

'Putting people first'

Last year, after the pandemic dropped most air travel to a halt, WestJet and several other airlines faced criticism for refusing to provide refunds for cancelled flights. 

But by October 2020, WestJet changed its tune and became the first national Canadian airline to announce it would provide refunds for flights cancelled due to the pandemic.

"We are an airline that has built its reputation on putting people first," WestJet president and CEO Ed Sims said in a statement at that time. 

That wasn't the message Seema Shirali, of Markham, Ont., said she received when WestJet cancelled a direct flight she booked for herself and her husband, from Toronto to New York City, for July 30.

The airline rebooked the couple on flights with a stopover in Atlanta, adding almost 4.5 hours to what was originally a 2.5-hour trip. On top of that, Shirali's husband was booked to fly home one day earlier than his original return date.

That meant his four-day trip to visit the couple's daughter would last only three days.

"The problem was that he has very little time," said Shirali. "I was really upset."

WestJet refused to give her a refund, she said, so she begrudgingly accepted a $502 credit for the couple's departing flight, as well as her husband's return flight and rebooked them with another airline — at an additional cost of $707. 

"Now we have credits and money locked up," said Shirali. "What if this happens again? Like, do I really want to use WestJet again?"

'Unpredictable demand' during COVID

When CBC News first contacted WestJet last week about its recent spate of flight cancellations, the airline made no mention of offering refunds.

WestJet had to make flight adjustments "to accommodate unpredictable and inconsistent demand trends that are being influenced by changing [government] travel policies and guidance," said Bell.

She added that the airline was "doing our best to resolve complaints."

WestJet didn't specify if it deemed the flight adjustments as outside of its control, due to the pandemic. 

Consumer advocate Jack argues that, at this point, the move is a controllable business decision.

"The airlines have had months to figure out how to manage under these circumstances, to understand what their [passenger] loads tend to be."

CBC News outlined to WestJet the airline's pledge to refund pandemic-related cancellations, the APPR rules on refunds for flights within an airline's control, as well as U.S. Department of Transportation regulations mandating that airlines flying to and from the United States provide refunds for cancelled flights — no matter what the reason.

Two out of the four customers interviewed were booked on flights to the U.S. 

Bell responded that WestJet had determined the four customers did indeed deserve refunds, but didn't provide the reasons behind the decision. 

As for Couture, she said a WestJet agent contacted her Thursday evening to start the refund process. 

"If they really do reimburse me I'll be really happy. It's just — it's sad that it took this to get reimbursed."

The Canadian Transportation Agency (CTA) said it has received complaints involving this matter and is monitoring the situation. Two customers CBC News interviewed had filed complaints with the CTA. 

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3 hours ago, Airband said:

The airlines have had months to figure out how to manage under these circumstances, to understand what their [passenger] loads tend to be."

Yeah, not like there has been constant changes in regional demand or government rules and regulations. Quite easy to determine demand for the last year and a half.

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4 hours ago, Kargokings said:

From the article:   In 25 years of serving Canadians, WestJet has cut airfares in half and increased the flying population in Canada to more than 50 per cent

Isn't that the same outlandish type of comment as saying you invented the question mark ????

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