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14 hours ago, CanadaEH said:

I don't think the CSA's are or were unionized? 

Nonetheless, sad to see WJ contract out customer service across Canada.

Seems that they might have been in the future.

Union calls move 'a slap in the face' to workers - Unifor for WestJet Workers

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Latest News

Get the latest information on the organizing drive at WestJet, including weekly updates and the latest news on the fallout of the pandemic on the airline industry.

Home - Unifor for WestJet Workers

Home - Unifor for WestJet Workers

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WestJet to lay off 120 cabin crew members as of March 2, citing flight suspensions | The Star  

CALGARY — WestJet Airlines Ltd. will lay off 120 cabin crew members as of March 2, blaming the measure on the lack of flights to Mexico and the Caribbean.

WestJet spokeswoman Morgan Bell says the company's employees were notified of the additional cuts on Friday morning.

https://www.thestar.com/business/2021/02/05/westjet-to-lay-off-120-cabin-crew-members-as-of-march-2-citing-flight-suspensions.html

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WestJet to temporarily suspend service to four domestic stations

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Airline to halt flights to St. John’s, London, Ont., Lloydminster and Medicine Hat as demand continues to falter from COVID-19

CALGARY, AB, Feb. 18, 2021 /CNW/ – Today, WestJet announced it will temporarily suspend operations to St. John’s, N.L., London, Ont., and Lloydminster and Medicine Hat, Alta., as of March 19, until June 24, 2021.

“We have continued to operate in the face of uncertainty as domestic and international travel restrictions and quarantines have caused demand to plummet,” said Ed Sims, WestJet President and CEO. “Unfortunately, with new and increasingly restrictive policies, we are left once again, with no other option than to suspend service to these communities.”

With today’s announcement, flights between St. John’s and Halifax will be suspended as of March 21, while service between London, Ont., and Toronto will cease on March 22. WestJet Link service from Calgary to Lloydminster will end on March 19, and Calgary to Medicine Hat discontinued as of March 21.

“Our ability to return to markets remains directly correlated to government policies and the prioritization of a domestic travel program,” continued Sims. “As we look ahead to contributing to the economic recovery of Canada, the relationship between testing and quarantine must evolve based on data and science.”

In June 2020, WestJet announced organizational changes through its airport transformation program. As a result of the suspensions, WestJet will be working with newly established third-party service providers in St. John’s and London, Ont., and directly with Pacific Coastal Airlines for affected WestJet Link operations in Lloydminster and Medicine Hat.

WestJet continues to operate at more than a 90 per cent reduction year over year. Guests impacted will be contacted directly regarding their options for travel to and from the regions. Service is set to resume to all communities as of June 24, 2021.

Temporary Route Suspensions:

Route Current Frequency Service suspended from
Lloydminster – Calgary 2x weekly March 19, 2021
St. John’s – Halifax 3x weekly March 21, 2021
Medicine Hat – Calgary 1x weekly March 21, 2021
London, Ont. – Toronto 4x weekly March 22, 2021
 

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WestJet to lay off 415 pilots as COVID-19 pandemic weighs on outlook for summer travel

Fri Feb 26, 2021 - The Globe and Mail
Eric Atkins - Transportation Reporter

WestJet Airlines Ltd. has issued layoff notices to 415 pilots, underlining the dim outlook for air travel heading into the summer.

Calgary-based WestJet issued the notices as it negotiates with the union that represents its pilots, the Airline Pilots Association, to renew a six-month memorandum of agreement that expires on March 31.

The MOA, which does not replace the collective agreement, is intended to set out working conditions and mitigate the effects of the collapse in demand for air travel.

Morgan Bell, a WestJet spokeswoman, said the layoff notices were sent ahead of the expiration of the agreement as talks continue.

“The current MOA is set to expire on March 31 and we continue to be hopeful that ALPA and WestJet can reach an agreement to mitigate any further impact to our pilot group as a result of the pandemic,” Ms. Bell said. “While this work continues, in order to be contractually compliant, layoff notices will be sent to the affected pilots.”

Ms. Bell declined to address how many layoffs were issued, but the number was provided by a person the Globe is not identifying because they are not authorized to speak publicly on the matter.

The round of layoffs will affect pilots with as many as 10 or 11 years’ seniority, the person said.

WestJet has 1,250 pilots in its work force of 5,600. About 5,100 have been laid off since the pandemic caused passenger capacity to be slashed by about 90 per cent, including 450 pilots.

Before the pandemic, WestJet employed about 2,000 pilots.

A spokesman for the union did not immediately respond to a request for comment.

New variants of the coronavirus have sparked tighter travel restrictions around the world, even as some countries begin vaccinating people against the deadly illness.

The International Air Transport Association this week said the world’s airlines will continue to lose money through 2021, revising a previous forecast that the cash burn would stop late in the year. “The first half of 2021 will be worse than earlier anticipated,” IATA said in a press briefing.

The world’s airlines will burn through US$75-billion to US$95-billion this year, higher than a previously forecast US$45-billion, said Brian Pearce, chief economist of IATA. Passenger “bookings have deteriorated,” he told reporters.

WestJet and other Canadian airlines agreed at the request of the federal government to stop flying to sun destinations in Mexico and the Caribbean. WestJet has also halted most flight to Atlantic Canada, and pared back its schedule elsewhere to reduce costs as demand falls.

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1 hour ago, Airband said:

WestJet has 1,250 pilots in its work force of 5,600. About 5,100 have been laid off since the pandemic caused passenger capacity to be slashed by about 90 per cent, including 450 pilots

Need help with the math...I can't compute the numbers UNLESS  1,250 should be 1500 and  5,600 should be 11,600.

If that is the case the reporter should have his/her chain rattled. Jeeeeese what convoluted reporting ?

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2 hours ago, Kip Powick said:

Need help with the math...I can't compute the numbers UNLESS  1,250 should be 1500 and  5,600 should be 11,600.

If that is the case the reporter should have his/her chain rattled. Jeeeeese what convoluted reporting ?

I took it as the existing work force is 5600 (after 5100 were laid off) and within the 5600 there are 1250 pilots and of those 415 pilots were being laid off.  But just a guess on my part..... ?

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8 minutes ago, Kargokings said:

I took it as the existing work force is 5600 (after 5100 were laid off) and within the 5600 there are 1250 pilots and of those 415 pilots were being laid off.  But just a guess on my part..... ?

Makes sense......All they had to do was write this way.....

 

At the present time WestJet has 1,250 pilots in its remaining work force of 5,600. About 5,100 employees have been laid off, which includes 450 pilots, since the pandemic caused passenger capacity to be slashed by about 90 per cent.

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WestJet reaches tentative agreement with CUPE

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CUPE Local 4070 represents WestJet Inflight group

CALGARY, AB, Feb. 28, 2021 /CNW/ – WestJet today announced that a tentative agreement had been reached with CUPE Local 4070, representation for the WestJet Inflight (Cabin Crew) group. Both parties now await the ratification vote to be put forward to membership.

“I am pleased that we’ve tentatively come to terms on the first collective agreement with CUPE Local 4070,” said Ed Sims, WestJet President and CEO. “Our Cabin Crew Members are a valued and integral part of the WestJet team and it is our goal to continue supporting them as they continue the safe, caring service our guests expect of WestJet.”

About WestJet
In 25 years of serving Canadians, WestJet has cut airfares in half and increased the flying population in Canada to more than 50 per cent. Starting with 250 employees, five destinations and three aircraft, by 2019 the airline had grown to 14,000 employees, 180 aircraft and served more than 100 destinations in 23 countries.

Since the start of the pandemic the WestJet Group of Companies has built a layered framework of safety measures to ensure Canadians can continue to travel safely and responsibly through the airline’s Safety Above All hygiene program. During this time, WestJet has maintained its status as one of the top-10 on-time airlines in North America as named by Cirium.

For more information about everything WestJet, please visit westjet.com

 

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36 minutes ago, Maverick said:

What's your issue with this statement 

 

The very broad statement that WestJet has cut airfares in 1/2 and has increased the flying population by 50%.    Not so except perhaps on some very limited city pairs and I am not ever sure about that.  The statement was correct for the first several years but again on some limited city pairs (due to WestJet's very limited schedule in the early days.

Air transportation in Canada - Statistics & Facts | Statista

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3 hours ago, Kargokings said:

 

The very broad statement that WestJet has cut airfares in 1/2 and has increased the flying population by 50%.    Not so except perhaps on some very limited city pairs and I am not ever sure about that.  The statement was correct for the first several years but again on some limited city pairs (due to WestJet's very limited schedule in the early days.

Air transportation in Canada - Statistics & Facts | Statista

If it wasn’t WestJet, it would have been someone else. The “good old days” pre low cost carriers was never going to sustain itself.  

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1 hour ago, internet said:

If it wasn’t WestJet, it would have been someone else. The “good old days” pre low cost carriers was never going to sustain itself.  

But it was WestJet. Good on them for surviving and thriving.

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despite my reserve re the claims re fares etc, I do think all who worked hard to keep them running and growing deserve a hearty "Well Done".  If it was not for the pandemic WestJet would have been likely to continue to grow and provide jobs for their people.

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WestJet cancels orders for 15 Boeing 737 Max aircraft amid prolonged industry crisis

From The Globe and Mail – link to source story

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Eric Atkins, Transportation Reporter, The Globe and Mail | March 10, 2021

WestJet Airlines Ltd. has cancelled orders for 15 Boeing 737 Max aircraft amid a prolonged crisis for the aviation industry.

WestJet recently resumed flying three 737 Max aircraft after the Government of Canada in January allowed the model to return to passenger service following a nearly two-year grounding due to safety concerns linked to crashes. Crashes in Indonesia in 2018 and Ethiopia in 2019 killed a total of 346 people, including 18 Canadians, and spurred regulators around the world to ground the model. Canada and other regulators approved the plane’s return after examining changes that included improvements to the trim control system linked to the crashes.

WestJet has 11 Max jets in storage and another 27 on order, said Morgan Bell, a WestJet spokeswoman. “I can confirm that WestJet and Boeing have reached an arrangement to adjust WestJet’s Max firm commitments by 15 aircraft,” Ms. Bell said in an email. “WestJet remains committed to our 737 Max aircraft and have safely returned the first three of our 14 Max to the fleet.”

Before global regulators agreed to lift the grounding of the Max, Boeing made changes to the plane’s control software that was blamed for the repeated nosedives preceding the crashes. The new version of the automated trim control system takes readings from two – not one – sensors on the plane’s exterior, activates just once, and does not override the pilot’s ability to control the plane, Boeing said.

In Canada, Max cockpits are required to be equipped with a circuit breaker that allows the pilot to disable the stick-shaker alarm that activates when some problems occur. This is intended to reduce cockpit distractions believed to have contributed to the crashes.

Airlines that have resumed flying passengers on the 737 Max include Air Canada, American Airlines, United Airlines, Southwest Airlines and Aeromexico. The Max offers airlines lower operating costs and greater fuel efficiency than older models, albeit with a disastrous record.

Still, the approval to fly made available to airlines hundreds of planes at a time they are not needed.

WestJet, privately owned by Onex Corp., entered the pandemic with a fleet of 181 planes and about 14,000 employees. After reducing passenger capacity by as much as 90 per cent, the airline has about 5,600 active employees and 5,100 on layoff. Currently, 59 of WestJet’s 178 planes are active, a number that includes operational spares, Ms. Bell said.

The company recently issued another 415 layoff notices to pilots at WestJet and its discount brand, Swoop.

WestJet chief executive officer Ed Sims, in a memo to employees, said the latest travel restrictions imposed by the federal government, including hotel quarantines, have reduced demand for seats even further. “The slow roll out of the vaccine and a lack of a co-ordinated testing regime continue to hinder efforts for recovery,” Mr. Sims said in the memo, a copy of which was obtained by the Globe and Mail.

“Thousands of WestJetters over the past 12 months have made incredible sacrifices to support cost cutting measures and for that we are all grateful,” Mr. Sims said. “This was not a note I was expected to write a year after the pandemic hit. Despite this latest setback, I firmly believe we can look towards the future with optimism.”

 

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CUPE probing gender harassment complaints against WestJet union execs

From the Toronto Sun – link to source story

The president, executive of CUPE Local 4070 allegedly targeted one female member with fake

Bryan Passifiume  •  Mar 11, 2021

A WestJet Boeing 737MAX taxis back to the WestJet hangers after a training flight on Thursday, January 14, 2021. A WestJet Boeing 737MAX taxis back to the WestJet hangers after a training flight on Thursday, January 14, 2021. PHOTO BY GAVIN YOUNG /Postmedia

CUPE’s national leadership are investigating the executive of the local representing WestJet, WestJet Encore and Swoop cabin crews after allegations of gender-based harassment against a female employee.

Screen captures of a WhatsApp conversation between three members of CUPE Local 4070’s executive obtained by the Toronto Sun depict President Chris Rauenbusch showing off a fake business card he purportedly made for a female union member and runner-up in November’s local executive elections.

 

The card featured the person’s name, the position they were vying for, and the phone number 416-555-C—, a vulgar and misogynistic euphemism for female genitalia.

“Glad I didn’t have to make this,” Rauenbusch wrote.

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“Omg love the phone #, dying,” replied Recording Secretary Marco Di Virgillio.

“You can never share this outside of this chat.”

“Correct,” Rauenbusch replied.

In an email sent to union members earlier this week Rauenbusch fessed up, stating his animosity towards the woman was due to her public criticism of the local’s COVID-19 response. He also apologized to the Executive and offered his “sincere expression of remorse” to the Local and the Union.

“My use of this word was completely unacceptable, regardless of the chat being private,” he wrote in his letter, which described at great length how the situation made him feel without offering a direct apology to the woman.

“If I was the person that was the subject of that image, I do not think I would want the author contacting me without my advance consent,” he wrote, adding it’s up to the victim to contact him if she wants personal expressions of regret.

“For that reason, I have not, and will not directly reach out to the Member involved. They absolutely deserve to have a personal expression of remorse directly from me should they ever wish.”

A WestJet spokesperson told the Sun immediate action was taken when the matter was brought to their attention, and that “corrective measures were applied.”

“We understand that CUPE the union representing these individuals are following their own internal procedures in reviewing this matter,” they said.

A statement from CUPE National President Mark Hancock confirmed they’re aware of the situation.

“The use of derogatory terms is completely unacceptable, even in a small group chat,” the statement said of the conversation that took place nearly three months ago. “A formal complaint has been filed in this matter, and an investigation is underway.”

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WestJet And Delta Deepen Partnership – How Much More Can They Do?

American carrier Delta Air Lines and Canadian airline WestJet have deepened their partnership with reciprocal elite benefits. This enhanced partnership is good for elite members of both airlines. It represents the two carriers seeking to continue to partner as closely as possible outside of a joint venture agreement. While the two airlines sought to form a joint venture (JV), the US Department of Transportation (DOT) sought some conditions that led the two airlines to drop plans for the JV in a scathing rebuke.

WestJet and Delta have deepened elite reciprocal benefits. Photo: Vincenzo Pace | Simple Flying

Delta and WestJet deepen partnership

Delta and WestJet have launched enhanced elite reciprocal loyalty benefits for Delta SkyMiles Medallion members and WestJet Rewards members. Though both airlines have had an earn and burn ability for miles, additional benefits have been limited.

The deeper partnership will allow both airlines’ elite customers to receive priority boarding, priority check-in, lounge access, preferred seats (with waived seat selection fees), additional checked baggage allowance, and priority handling. Where available, elite members can take advantage of priority security checks.

 

Alain Bellemare, EVP and President – International at Delta, shared the following in a statement:

“These enhanced customer benefits are the foundation for creating a more seamless travel experience for our joint customers as we work towards improving our products and services. Even though the transborder network is limited at present, due to the COVID-19 pandemic, these improvements will be available as the network rebounds and customers are ready to travel again.”

Delta and WestJet axed JV plans

In late-November, Delta and WestJet abandoned their JV plans. The two airlines, initially very optimistic about a joint venture, dropped the plans. In a strong rebuke to the DOT, the airlines called the DOT’s requirements to move forward with the JV “draconian.”

After examining the JV, the DOT asked the two airlines to give up slots at New York’s LaGuardia (LGA). The DOT wanted a divestiture of 16 LGA slot pairs in total. Delta and WestJet strongly opposed this, mainly because the two airlines do not compete against each other out of LaGuardia.

 
Giving up slots at LaGuardia just proved to be a little too much for Delta and WestJet to stomach. Photo: Getty Images

For Delta, in particular, LGA is one of the most important hubs for the carrier. The leading short-haul gateway out of New York City, the airline is building up a New York hub, which is a very competitive market, and they do not want to lose any sort of slots to potential competitors.

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Delta and WestJet cannot cooperate very deeply

The Delta-WestJet joint venture would be a “metal-neutral” partnership for transborder routes between the US and Canada. The two airlines will be able to share incremental profits and losses, which would make operations indifferent as to which carrier’s planes are flying a route.

Delta and WestJet wanted to create a more extensive network that also includes WestJet’s ultra-low-cost-carrier brand Swoop. Hoping to compete against the Air Canada and United Airlines partnership, the airlines sought to create a more comprehensive and extensive transborder network.

WestJet and Delta would come in with 27% of the US-Canada transborder market, while Air Canada and United make up 57% of capacity.

The airlines now are mostly focused on a codeshare relationship. Customers can book codeshare tickets on either Delta or WestJet’s booking tool.

Codeshare relationships are a little different compared to JV relationships. Delta and WestJet are mostly unilaterally adding routes instead of partnering with operations and jointly determining which routes would work well for an airline. It matters which airline operates the route with a codeshare relationship while the same is not true for metal-neutral joint ventures.

While Delta may do well with American customers heading to Canada, some Canadians may not have the brand loyalty to step onboard a Delta flight. Photo: Getty Images

There are limits to the Delta-WestJet partnership, but elite reciprocal benefits are nothing new in the industry. Airline partners typically try to make elite members feel valued across both airlines, and it does help drive some incremental passenger revenue to the other airline on transborder routes.

The two carriers are getting a little close to the edge of their limits on partnerships. Unless WestJet and Delta reapply for a JV and the DOT gets a change of heart, requiring fewer conditions for the JV to move forward, the two airlines are nearing the end of the depth of their cooperation.

Do you think Delta and WestJet should get an immunized JV? Are you going to benefit from the enhanced elite reciprocal benefits? Let us know in the comments!

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WestJet leads domestic recovery with the addition of 11 new routes

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Airline’s investments in Western Canada support travel and tourism in anticipation of summer demand 

CALGARY, AB, March 26, 2021 /CNW/ – WestJet today announced 11 new domestic routes across Western Canada. The routes will offer new nonstop service for 15 communities across Alberta, British Columbia, Saskatchewan, Manitoba and Ontario. The enhancements follow an announcement made earlier in the week to return previously suspended service to Atlantic Canada and Quebec City.  

A message from WestJet President and CEO Ed Sims, on the airline’s commitment to Canada’s safe restart 

“As we look to the coming months with cautious optimism, we know our restart agenda will be pivotal to Canada’s economic recovery,” said Ed Sims, WestJet President and CEO. “Stimulating air travel benefits all Canadians and supports those hardest hit; with one in every 10 Canadian jobs tied to travel and tourism, the ripple effect benefits our whole country.”  

The new routes include service between Toronto (YYZ) and Comox (YQQ); between Ottawa (YOW) and Victoria (YYJ) and eight new routes connecting the prairie provinces to British Columbia tourism destinations, such as Regina (YQR) to Kelowna (YLW). Full schedule details and start dates are outlined below. 

“We are at an inflection point; one that is buoyed by the rollout of vaccines, months of learning how to take appropriate precautions, and a view to Canada’s beautiful summer months that allows us to spend more time outdoors,” continued Sims. “If Canadians were to shift two-thirds of their planned international-leisure travel spend towards domestic tourism, it would help sustain 150,000 jobs and accelerate recovery by one year, all while seeing what Canada has to offer.” 

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New routes: 

Route  Frequency  Effective from 
Toronto – Fort McMurray  2x weekly (Wed, Sun)  June 6, 2021 
Kelowna – Saskatoon  2x weekly (Thu, Sun)  June 24, 2021 
Kelowna – Regina  2x weekly (Thu, Sun)  June 24, 2021 
Saskatoon – Victoria  2x weekly (Thu, Sun)  June 24, 2021 
Winnipeg – Victoria  3x weekly (Thu, Sat, Sun)  June 24, 2021 
Edmonton – Kamloops  2x weekly (Thu, Sun)  June 24, 2021 
Edmonton – Penticton  2x weekly (Thu, Sun)  June 24, 2021 
Edmonton – Nanaimo  2x weekly (Fri, Sun)  June 25, 2021 
Prince George – Abbotsford  2x weekly (Fri, Sun)  June 25, 2021 
Ottawa – Victoria  1x weekly (Sat)  June 26, 2021 
Toronto – Comox  1x weekly (Sat)  June 26, 2021 

 

For more information about everything WestJet, please visit westjet.com

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Looking at the near future?

WestJet, JetBlue, Bamboo Airways Secure London Heathrow Slots

From AirlineGeeks – link to source story

March 27, 2021 | By Winston Shek

On Friday, the Airports Council of the United Kingdom released its latest slot allocation report on its airports, including London Heathrow. The report listed multiple airlines that secured slots including JetBlue, Bamboo Airways and WestJet, amid a slowdown in air traffic at the busiest airport in the United Kingdom.

WestJet

WestJet obtained slots to London Heathrow for daily flights to Calgary and Vancouver. The Canadian carrier was allocated 732 slots, allowing it to start services as soon as May 1. Currently, the low-cost Canadian airline has slots at neighboring Gatwick that allow four daily services a day to Calgary, Halifax, Toronto and Vancouver. It is unknown whether WestJet will utilize Heathrow instead of Gatwick.

The flights will operate from Terminal 2. From Heathrow’s Terminal Finder tool, it displays a slot for a 9 a.m. arrival and 11 a.m. departure for Vancouver service and 11:20 a.m. arrival and 1:20 p.m. departure for Calgary service.

Tentatively, WestJet has filed a return to London at the end of May as the airline plans its return to transatlantic service when Canadian borders reopen. Last year, WestJet resumed 3x weekly service from Calgary to London Gatwick before canceling it due to the closure of Canadian borders.

These flights will operate using WestJet’s Boeing 787-9 featuring 320 seats, including 16 business class seats in a 1-2-1 configuration, 28 premium class seats in a 2-3-2 configuration and 276 economy class seats in a 3-3-3 configuration.

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