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Marshall

WestJet and China

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Determination No. A-2019-91

May 30, 2019
 

APPLICATION by WestJet, on behalf of itself and Xiamen Airlines Co., Ltd. carrying on business as Xiamen Airlines (Xiamen Airlines), pursuant to section 60 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), and section 8.2 of the Air Transportation Regulations, SOR/88-58, as amended (ATR).

 
Case number: 
19-02636
 

WestJet, on behalf of itself and Xiamen Airlines, has applied to the Canadian Transportation Agency (Agency) for an approval to permit Xiamen Airlines to provide its scheduled international service between China and Canada by selling transportation in its own name on flights operated by WestJet between China and Canada, for an indefinite period or such period as may be authorized by the Agency.

WestJet has also requested an exemption from the application of subsection 8.2(2) of the ATR, which requires the filing of an application for an approval at least 45 days before the first planned flight. The Agency finds that compliance with subsection 8.2(2) of the ATR is impractical in this case. Accordingly, the Agency, pursuant to paragraph 80(1)(c) of the CTA, exempts WestJet from the application of subsection 8.2(2) of the ATR.

Xiamen Airlines is licensed to operate a scheduled international service in accordance with the Agreement between the Government of Canada and the Government of the People's Republic of China on Air Transport, signed on September 9, 2005.

The Agency has considered the application and the material in support and is satisfied that it meets the remaining requirements of section 8.2 of the ATR.

Accordingly, the Agency, pursuant to paragraph 60(1)(b) of the CTA and section 8.2 of the ATR, approves the use by Xiamen Airlines of aircraft with flight crew provided by WestJet, and the provision by WestJet of such aircraft and flight crew to Xiamen Airlines, to permit Xiamen Airlines to provide its scheduled international service on licensed routes between China and Canada by selling transportation in its own name on flights operated by WestJet between China and Canada, for an indefinite period from the date of this Determination.

This approval is subject to the following conditions:

  1. Xiamen Airlines shall continue to hold the valid licence authority.
  2. Xiamen Airlines shall apply its published tariffs, in effect, to the carriage of its traffic. Nothing in any commercial agreement between the air carriers relating to limits of liability shall diminish the rights of passengers as stated in such tariffs.
  3. The air service approved shall only be provided as long as a code-sharing agreement providing for such service remains in effect.
  4. Xiamen Airlines and WestJet shall continue to comply with the insurance requirements set out in subsections 8.2(4), 8.2(5) and 8.2(6) of the ATR.
  5. Xiamen Airlines shall continue to comply with the public disclosure requirements set out in section 8.5 of the ATR.
  6. Xiamen Airlines and WestJet shall provide the Agency with a copy of any new agreement or amendments to their code-sharing agreement, including any new or amended annex, without delay.
  7. Air transportation using Xiamen Airlines' code on flights operated by WestJet between China and Canada shall not be sold separately and shall only be available to traffic carried on a continuous journey under Xiamen Airlines' code between China and Canada. No local traffic may be carried under Xiamen Airlines' code between China and Canada.
 

Member(s)

J. Mark MacKeigan

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This is good news for people at WestJet Group, and the travelling public who will have more choices for travel to the Far East at competitive prices. Quite likely the options for the next 10 B787s will be exercised very soon, and won't be surprizing to see options for more. I suspect applications for Japan, Australia and Brazil will follow.

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20 hours ago, MD2 said:

This is good news for people at WestJet Group, and the travelling public who will have more choices for travel to the Far East at competitive prices. Quite likely the options for the next 10 B787s will be exercised very soon, and won't be surprizing to see options for more. I suspect applications for Japan, Australia and Brazil will follow.

There is a big surprise for Westjet Group if it thinks prices across the Pacific aren't competitive. Its intensely competitive in fact, driven by Asian carriers. Brazil is a marginal market at any price. Australia is a decent bet, providing the bilateral loosens a bit more

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Another thing they will need to do and likely they are already addressing this, is to hire staff that can communicate with the Asian Passengers.  Today they are in the press regarding their handling.  Like all press stories there are likely 3 sides to the story but.....  https://www.cbc.ca/news/canada/edmonton/seniors-abandoned-by-airlines-in-wheelchairs-1.5154364?cmp=rss

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On 6/3/2019 at 2:08 PM, Marshall said:

Another thing they will need to do and likely they are already addressing this, is to hire staff that can communicate with the Asian Passengers.  Today they are in the press regarding their handling.  Like all press stories there are likely 3 sides to the story but.....  https://www.cbc.ca/news/canada/edmonton/seniors-abandoned-by-airlines-in-wheelchairs-1.5154364?cmp=rss

Considering that just recently AC stranded thousands of "customers" due to their system wide software issues, I'd say this is insignificant in the grand scheme of things. Besides, WestJet has always been very resourceful in its operation, for instance pioneering RNP in Canada, at a time when some AC aircraft didn't even have GPS!  

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3 hours ago, MD2 said:

Considering that just recently AC stranded thousands of "customers" due to their system wide software issues, I'd say this is insignificant in the grand scheme of things. Besides, WestJet has always been very resourceful in its operation, for instance pioneering RNP in Canada, at a time when some AC aircraft didn't even have GPS!  

WestJet will find that the CTA is very harsh on carriers when passengers with disabilities are mishandled. What the hell has RNP have to do with the handling of passengers with disabilities and re computer failures , have you forgotten who was leading the pack in that regard not so long ago? 

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3 hours ago, Marshall said:

WestJet will find that the CTA is very harsh on carriers when passengers with disabilities are mishandled. What the hell has RNP have to do with the handling of passengers with disabilities and re computer failures , have you forgotten who was leading the pack in that regard not so long ago? 

It has everything to do with a safe and efficient operation which is the most important thing for passengers. If a carrier is creative enough to surpass supposedly the national carrier in resources for operation, surely it can secure required human resources to handle passengers, disabled or otherwise. Also if Air Canada stranded ALL its passengers for over a day (including many disabled no doubt), one couple pales in comparison. These things happen, no big news. I would posit that the entire WestJet long haul operations does not hing on this one event.

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7 hours ago, MD2 said:

Considering that just recently AC stranded thousands of "customers" due to their system wide software issues, I'd say this is insignificant in the grand scheme of things. Besides, WestJet has always been very resourceful in its operation, for instance pioneering RNP in Canada, at a time when some AC aircraft didn't even have GPS!  

Being a technogeek on the Flight Ops side of the company doesn't mean you're good on the customer side of the operation. Lockheed makes very amazing technical airplanes ie the L1011 but it sure didn't do very well commercially. The DC-10 sold +150 more and it had a really bad rap after a few high profile accidents.  

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1 hour ago, Bobcaygeon said:

Being a technogeek on the Flight Ops side of the company doesn't mean you're good on the customer side of the operation. Lockheed makes very amazing technical airplanes ie the L1011 but it sure didn't do very well commercially. The DC-10 sold +150 more and it had a really bad rap after a few high profile accidents.  

Well that's definitely a first, calling WestJet "not good on customer side of the operation"!  Most likely take WestJet for a friendly "guest" experience over Air Canada's "customers"!

And it's not really about being a technogeek as you say, rather about allocating resources where most needed. For instance in an age when most carriers are maximizing safety and efficiency by utilizing LPV and RNP, it's simply out of step with modernity to conduct traditional NDB approaches in a jet transport aircraft!

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16 hours ago, Fido said:

I gather that MD2 has left Porter and got hired on at Westjet?

Just stating facts ace! Since you are so interested I'll make it even more plain for you.

I guess it's surprising to the people on Air Canada Employee web site to hear anything but Air Canada's praises, but the jest of it is that overall WestJet scores much higher in terms of customer service, Porter even higher. Check surveys.

Secondly, in terms of aircraft technical, WestJet has pioneered RNP in Canada, and Porter invested in LPV that it can virtually fly a precision-like approach to any runway; in contrast Air Canada's A320 fleet didn't (or still doesn't?) have GPS that for instance once the NDB was decommissioned on RWY 32 in Halifax, it could not even fly an instrument approach to that runway. Again just stating facts...

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AC Best Airline in North America for how many years now?

 

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On 6/6/2019 at 8:48 AM, boestar said:

AC Best Airline in North America for how many years now?

 

I can't find a good eye-roll emoji for that statement. 😉

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2 minutes ago, Marshall said:

Maybe this will do it.  😀

 

"Sixty-eight airlines won awards in more than 145 categories"

"There's lies, damn lies and statistics"

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1 hour ago, Maverick said:

"Sixty-eight airlines won awards in more than 145 categories"

"There's lies, damn lies and statistics"

I quite agree but here is what WestJet takes bows for:

Quote

Recent recognition includes:
2019/2018/2017 Best Airline in Canada (TripAdvisor Travellers' Choice awards for Airlines)
2019 Winner Among Mid-Sized Airlines in North America (TripAdvisor Travellers' Choice awards for Airlines)
2018/2017 Winner Among Mid-Sized and Low Cost Airlines – North America (TripAdvisor Travellers' Choice awards for Airlines)
2018 Winner – Economy, North America (TripAdvisor Travellers' Choice awards for Airlines)
2018 Number-One-Ranked Airline Credit Card in Canada (Rewards Canada)
2018 North America's Best Low-Cost Airline (Skytrax)
2018/2017/2016 Canada's Most Trusted Airline (Gustavson School of Business at the University of Victoria)

 

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I put about as much stock in industry sponsored consumer surveys as I do in polls paid for by political parties. 

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2 hours ago, Maverick said:

There's lies, damn lies and statistics"

So correct.......and in reality....who cares ??

Surveys, Polls, Opinions  don't persuade the customers....it is the PRICE....................... otherwise WJ and AC would be the only southern vacation carriers.

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The only stats that really matter are those regarding Airline Safety, but there are many publications covering that item but not sure of one definitive one.  That being said we are blessed with most of our carriers being rated as excellent (including of course our biggest, WestJet and Air Canada)

Eg: https://www.airlineratings.com/airline-ratings/?l=A

  http://www.jacdec.de/airline-safety-ranking-2018/

 

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On 6/5/2019 at 6:09 PM, Fido said:

I gather that MD2 has left Porter and got hired on at Westjet?

i think that's a pretty safe bet....

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In the fine tradition of Air Canada Employee website, focus on the messenger, rather than the message!

All noise aside, do those A320s have GPS now? Speak to that or other technical upgrades Air Canada has done recently.

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53 minutes ago, MD2 said:

In the fine tradition of Air Canada Employee website, focus on the messenger, rather than the message!

All noise aside, do those A320s have GPS now? Speak to that or other technical upgrades Air Canada has done recently.

Seems to me that you need to take your own advice re need to focus on the message.  🤣

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On ‎6‎/‎3‎/‎2019 at 12:08 PM, Marshall said:

Another thing they will need to do and likely they are already addressing this, is to hire staff that can communicate with the Asian Passengers.  Today they are in the press regarding their handling.  Like all press stories there are likely 3 sides to the story but.....  https://www.cbc.ca/news/canada/edmonton/seniors-abandoned-by-airlines-in-wheelchairs-1.5154364?cmp=rss

Considering that just recently AC stranded thousands of "customers" due to their system wide software issues, I'd say this is insignificant in the grand scheme of things. Besides, WestJet has always been very resourceful in its operation, for instance pioneering RNP in Canada, at a time when some AC aircraft didn't even have GPS!  

 

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58 minutes ago, Gooseberry said:

I have been in this business for 31 years and I have yet to see any difference between a CAIL, AC, AT, WJ etc employee.  

I think most are/were taller than me.....that's kinda a difference....:Victory:

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