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FAA Survey on Human Factors in Maintenance


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FAA Survey on Human Factors in Maintenance

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FAA is seeking your help with an international web-based survey on human factors in approved maintenance organizations. They need e-mail contacts willing to respond to the survey.

There are a variety of international approaches to compliance with the regulations and guidelines for human factors programs in maintenance organizations. These rules and guidelines pertain to such items as initial and continuation training, requirements for formal error reporting systems, safety management systems, and more.

The FAA Civil Aerospace Medical Institute (Dr. Carla Hackworth) and the FAA Office of the Chief Scientific and Technical Advisor for Human Factors in Aircraft Maintenance Systems (Dr. Bill Johnson) are cooperating with the JAA/EASA Human Factors Steering Group to conduct an international survey of human factors in maintenance organizations. While covering a number of areas, questions are focused around training, qualifications of instructors, error management, fatigue management, human factors metrics, and more. Additionally, respondents will be asked to describe their organization’s and regulator’s support of their human factors program.

The survey will take less than 15 minutes to complete. FAA will e-mail the survey web link in late January 2006. FAA will publish the results and will be sure to get a copy of the results to all respondents as soon as it is completed. Respondent names will be separated from responses and de-identified regarding individuals/companies/organizations.

By participating in this effort, your company will be able to see the human factors practices from organizations all across the world. These results are likely to provide you with new ideas and innovations for reducing human error with resultant cost savings to your organization.

If you are interested in receiving an invitation to respond to the survey please send your E-mail address to: Carla.Hackworth@faa.gov

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