Report Canadian Passenger Rights in Airline Aviation Forum Posted April 3 41 minutes ago, dagger said: My wife just had a great experience with AC. Had a reservation for a departure next week to an EU country, which won't let her in. Route in question is cancelled, and no connecting flight to her destination from FRA where she could have flown - except that the EU wouldn't have let her in. Got a full cash refund without an argument. When was her ticket booked ? What fare class was she in ?