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Showing content with the highest reputation on 02/10/2013 in all areas

  1. I've had family have the unfortunate circumstance of having to deal with AC during this most recent storm delay. The problem is trying to talk to someone on the phone. The website has delay info but some people just want a reassuring voice to talk to, no matter how long the wait. That opportunity at the moment with AC simply doesn't exist. The line is busy and has been for hours. At the airport the check in staff are irritable beyond belief. A quick call to Westjet got through to a long wait but at least it felt as if we were getting somewhere. We (individuals and companies alike) are measured not on how we handle ourselves when all is running smoothly but how we face adversity. IMHO, AC repeatedly fails the grade.
    1 point
  2. Dagger hit it.......... Pure babblegaff........ My career ---- RCAF then 3 years with WD, 10 years with CP and 2 years with AC so the blood doesn't run that deep for AC...however, I really, really get tired of the constant AC bashing. Everyone is entitled to their opinion, but some need to get over the constant need to put AC down. I do know that if AC vanished there would be more crocodile tears shed by some/many of the members on this forum than an olympic swimming pool could contain. Those of us that have been a member of AEF for decades know who the individuals are that have a very good grasp on the airline industry and, for the most part, those individuals are not only known by their AEF handles but also their personal names and, again, those of us that have been here for awhile may not agree with everything they post but their insight with respect to the Canadian Airline Industry is a helluva lot better than "Roger Ramjet" and many other employees. Two such contributers are Dagger and Bean and they certainly have their bias and it shows, still their record of telling it like it is/was/going to be, is pretty accurate. I have nothing against the initiator of this thread, I have no idea who he/she is but since the aurthor has only made 6 posts on AEF I find it annoying to read more pontificating about the demise of AC. Nothing personal 'cata', just tired of the same old... same old....and of course day 4 of the strain of flu NOT protected by the flu shot
    1 point
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